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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Micah Lucas

Micah Lucas

July 14, 2026

5  out of  5
rating by Micah Lucas
"Dutch and Erin made the process for buying auto insurance extremely easy!!"
We responded:
"Micah,
Thanks for taking the time to give us a great review. Glad that we have had the opportunity to work with you and your family and look forward to many more years taking care of your Auto Insurance needs.

Thanks!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Joe Richard

Joe Richard

July 8, 2026

5  out of  5
rating by Joe Richard
"Excellent customer service. Very efficient and quick. Everyone is very courteous and cordial."
We responded:
"Joe,
Thanks for the review and great to hear that we are taking care of you in a professional manner. Appreciate your continued business with your Auto Insurance and Home Insurance.

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Kevin Osano

Kevin Osano

June 24, 2026

5  out of  5
rating by Kevin Osano
"Whenever I need something Dutch and Erin are always quick to respond and help. They are very transparent and make you feel taken care of!"
We responded:
"Kevin,
Thank you so much for your kind review. We’re really glad Erin and our team could be quick to respond and help with your needs. Knowing you felt informed and taken care of means a lot to us. If you ever need anything again, we’re always here!
Thanks so much for your continued business with your Auto Insurance, Home Insurance and Jewelry Insurance.

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of kathryn keenon

kathryn keenon

June 23, 2026

5  out of  5
rating by kathryn keenon
"Erin C is a true gem and always so helpful when I got a new car when we got a new boat, when we got a new golf cart, she answered all my questions in nature.I made the right choices"
We responded:
"Kate,
You are correct, Erin is a gem. Glad to hear that she did such a great job and answered all your questions.
Thanks for your continued business with your Auto Insurance, Home Insurance and Boat Insurance.
Look forward to helping you out for many years.

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Melissa Mastrangeli

Melissa Mastrangeli

June 22, 2026

5  out of  5
rating by Melissa Mastrangeli
"Always great customer service"
We responded:
"Melissa,
Thanks so much for the review. Glad to hear that our customer service is always great! We strive to take care of our customers and always be there for them. Thanks so much for your continued business with your Auto Insurance and Home Insurance.

Look forward to taking care of you for many years to come

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Lauren Giammarese

Lauren Giammarese

June 10, 2026

5  out of  5
rating by Lauren Giammarese
"I have had nothing but positive experiences with Dutch & his team! Special shout out to Shawna who was patient and helpful."
We responded:
"Lauren,
Thanks so much, Glad that we have been able to help you out and for Shawna and her patience.

Thanks so much for your business!!!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Luke Armbrust

Luke Armbrust

June 8, 2026

5  out of  5
rating by Luke Armbrust
"Had a 5/5 experience working with this State Farm team. Alma and Dutch were phenomenal resources and made the process very easy. Highly recommend."
We responded:
"Luke,
Thanks so much for your great review!! Glad that we were able to give you such an easy experience and save you money as well.

Look forward to helping you out for many years to come with your Auto Insurance and Home Insurance.

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Robert Sterling

Robert Sterling

May 21, 2026

5  out of  5
rating by Robert Sterling
"Great agency. Customer service and smarts the way we all need and seek out. Always the best thing to say is will you repeat business with The Rossum Agency - the answer is yes. Great job - Dutch and Team.

Adding to this almost a year later. I probably am not their easiest client - they treat me like family! Dutch and Team are the best.

Wouldn't want to "try" any other group. Simply fantastic."
We responded:
"Robert,
Thanks so much for the great review, It was a pleasure working with you to take care of your Auto Insurance and Home Insurance needs and look forward to taking care of you for many years to come.

Thanks for choosing us!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Glenn Bennett

Glenn Bennett

May 8, 2026

5  out of  5
rating by Glenn Bennett
"This is a great office. Everyone I have talked to has been very helpful. They have been able to answer all my questions very quickly. I would highly recommend them"
We responded:
"Glenn,
It is great to hear that we are able to help you out promptly and efficiently.
Thanks for taking the time to leave a great review and thank you for your business! I do not take it for granted, and look forward to helping you out with your Auto Insurance, Home Insurance and additional Liability coverage.

Thanks!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Kirk Schulz

Kirk Schulz

May 2, 2026

5  out of  5
rating by Kirk Schulz
"Always a pleasure working with Jared and the staff in the Bartlett office. He’s professional, knowledgeable and quick to return a call if he’s not in the office.
Keep up the great work!!"
We responded:
"Kirk,
Thanks for the review, glad to hear that we are prompt to respond as customer service is very important to us. Thanks for allowing us to take care of your Auto Insurance, Home Insurance and Liability Insurance needs.

Look forward to helping you out for many years ahead.

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of dan jungwirth

dan jungwirth

April 22, 2026

5  out of  5
rating by dan jungwirth
"great prompt service"
We responded:
"Dan,
Thanks for taking the time to give us a great review. Glad to hear that our team does such a great job of taking care of you on a timely basis.
I appreciate your continued business and look forward to many more years of helping you out with your Auto Insurance and Home Insurance.

Thanks!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Carlos Soto

Carlos Soto

April 21, 2026

5  out of  5
rating by Carlos Soto
"Been with this office for over 20 years, always great service and quick solutions to my requirements!!!!
THANK YOU."
We responded:
"Carlos,
Thanks for your continued support and business. We greatly appreciate you and being able to take care of you with your Auto Insurance and Home Insurance needs.
Look forward to the next 20 years!

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Sonya Carter

Sonya Carter

April 16, 2026

5  out of  5
rating by Sonya Carter
"Always prompt and courteous when I need them! Thankyou Erin ❤️"
We responded:
"Sonya,
Thanks for taking the time to give us a review and a great one!
Glad to hear that Erin was able to take care of everything. Look forward to taking care of you with your Auto Insurance, Condo Insurance for many years to come.

Thanks for your business!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Michael Prill

Michael Prill

April 13, 2026

5  out of  5
rating by Michael Prill
"Amazing office staff who will go above and beyond to help you! Couldn’t ask for more from an insurance company. Very patient and understanding!"
We responded:
"Michael,
Thanks for taking the time to give us such a great review! We value and appreciate your business. Glad that our staff was appreciated as they do a tremendous job of taking care of our clients!!

Thanks!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Justin Chiappetta

Justin Chiappetta

April 1, 2026

5  out of  5
rating by Justin Chiappetta
"They are great, easy to work with and always on top of any claims you have. Highly recommend them!"
We responded:
"Justin,
Thanks for taking the time for a review! I appreciate it and glad to hear that we make it easy for you to do business with us. Glad to hear that and appreciate your response. Look forward to helping you out with your Auto Insurance and Renters Insurance!

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Tim Lazar

Tim Lazar

March 16, 2026

5  out of  5
rating by Tim Lazar
"Allan got me a great deal on my home, auto and life insurance. He was great at service after the sale too. Got me all my documents in timely manner. My last agency took over 2 hours and 2 phone calls just to get a declarations page. I know Erin and Shawna will take good care of me too. Highly recommend."
We responded:
"Tim,
So glad that Allan was able to get you all taken care of with your Auto Insurance, Home Insurance and Life Insurance. We do our best to make sure that our clients are taken care of on a timely manner. Thanks for your trust!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Abby edwards

Abby edwards

March 12, 2026

5  out of  5
rating by Abby edwards
"I spoke with Erin about renters insurance, and she was amazing! Every time I called the phone was answered in seconds, and I really appreciated that! She has been such a big help to me, and has been for years! Would highly recommend State Farm and Erin!"
We responded:
"Thanks Abby for the great review! We have had the pleasure of taking care of your family for many years and now we get to help you out!

Appreciate your business and trust!

Dutch Van Rossum S
State Farm Insurance
Bartlett, IL"
Profile photo of Jeri Brown

Jeri Brown

March 12, 2026

5  out of  5
rating by Jeri Brown
"Erin C. has exceptional service and is always on top of letting me know of any updates/changes! Wonderful people at this location"
We responded:
"Jeri,
Always great to hear about the exceptional service that you have received with our office!! We do have a great team here and am proud of all of them.

Thanks so much for your continued business with your Auto Insurance and Home Insurance needs, we greatly appreciate it!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Dave Loperena

Dave Loperena

February 28, 2026

5  out of  5
rating by Dave Loperena
"This location was GREAT!!! Between Robin quoting my insurance to the really quick follow up from Erin literally 3 minutes later, I saved $38 a month on my insurance! Couldn’t say enough about these ladies. They’re polite, VERY informative, and professional. Kindness goes a long way in this world and I’m more than grateful for their efforts. If I could give 10 stars I WOULD!!!"
We responded:
"Dave,
Thanks so much for taking the time to give us a review, so glad that Robin and Erin did such a great job for you. Thanks for the trust and business and look forward to helping you out with your Auto Insurance, Home Insurance and Life Insurance needs for many years.

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Kayla Kammes

Kayla Kammes

February 26, 2026

5  out of  5
rating by Kayla Kammes
"I highly recommend working with Dutch and his team for all your insurance needs. The entire team is dedicated to taking wonderful care of their clients and the effort doesn’t go unnoticed!"
We responded:
"Kayla,
Thanks so much for taking the time for giving us review. Glad that we have exceeded your expectations and look forward to working with you for many years to come with your Auto Insurance and Home Insurance needs.

Thanks for your business!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of michael michael

michael michael

February 17, 2026

5  out of  5
rating by michael michael
"I contacted Jared in early January via email to price shop for my auto and homeowners insurance. I had been with Geico for well over 20 years and was loyal to them, but Jared ran the numbers for me, and the results were better coverage at half the price. My wife and I went to the office last week to close the deal. Jared was very personable, engaging and professional. We ended up chatting about everything from family to music for well over an hour. I highly recommend anyone looking for great customer service and great insurance coverage give Jared a call or shoot him an email."
We responded:
"Michael,
So glad that Jared took the time and engaged with you to get to know you and put together a plan that was right for you and your family!

Thanks for your business and your trust. Look forward to helping you out for many years ahead

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Aaron Soto

Aaron Soto

February 13, 2026

5  out of  5
rating by Aaron Soto
"Alma which is the person that helped me all the way thru my insurance change process I had the best experience ever, even though it was thru phone but looking forward to meeting her in person soon."
We responded:
"Aaron,
So glad that Alma did such a great job! Glad that she was able to help you out with your Auto Insurance and Home Insurance.

Thanks for taking the time to give us a review.

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Megan Murphy

Megan Murphy

February 13, 2026

5  out of  5
rating by Megan Murphy
"they made a very stressful day easy to manage in communication was stellar!!"
We responded:
"Megan,
So glad to hear that we were able to help you out and make things easy for you. Thanks so much for your continued business with your Auto Insurance and Renters Insurance!

Appreciate you guys!

Dutch Van Rossum
State Farm Insurance
Bartlett, IL
"
Profile photo of Dan Truesdale

Dan Truesdale

January 29, 2026

5  out of  5
rating by Dan Truesdale
"My policy was coming up for renewal and the competition tried to steal me away. Not happening, I am so happy where I am at , my loyalty stays with statefarm and Dutch Rossum as my agent. They couldn't even come close to my rate."
We responded:
"Dan,
Thanks so much for your loyalty!! We appreciate your business and value you as our customer. We look forward to helping you out for many years to come.

Thanks
Dutch Van Rossum
State Farm Insurance
Bartlett, IL"
Profile photo of Andrew Olechna

Andrew Olechna

January 26, 2026

5  out of  5
rating by Andrew Olechna
"Jared did a fantastic job helping me get a GREAT quote for my cars and house insurance. Responds super quick and really knowledgeable about all things insurance. Highly recommend his services!"
We responded:
"Andrew,
Great to hear that Jared did such a great job for you. Glad that we are able to help you out with you Auto Insurance and Home Insurance.
Thanks for putting your trust in our office, we greatly appreciate it.

Dutch Van Rossum
State Farm Insurance
Bartlett, IL"