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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Kiah

July 17, 2024

5  out of  5 rating by Chad Kiah
"Dutch Van Rossum's office is a great place to fulfill your insurance needs. For year's Dutch tried to get me as a customer, but we just couldn't get the insurance a cost that made sense. Finally, I'm a State Farm customer. He is easy to work with, speaks at a level that's understandable and provides solid guidance on what you need, not what he wants you to have. Thanks to Dutch and the entire office staff for pulling together an insurance package that makes the most sense to me at a reasonable cost! Would definitely recommend!"
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Eva Sandor

June 25, 2024

5  out of  5 rating by Eva Sandor
"Really positive, friendly, and conscientious. Nothing like interacting with a REAL HUMAN who clearly cares."
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Teresa Byerly

June 12, 2024

5  out of  5 rating by Teresa Byerly
"Alma Aguilar is amazing! Kind, prompt professional & proactive - State Farm is incredibly fortunate to have her!!!"
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Sheryl Pascoe

June 12, 2024

5  out of  5 rating by Sheryl Pascoe
"I just had a great experience purchasing Auto and Condo Insurance from Dutch Van Rossum at the Down Town Bartlett location. I was searching on line after hours for a State Farm Agency near me, one that already seemed to have a good reputation and in a convenient location. I texted their number requesting to work with Dutch the next day. The very next morning, 3 minutes after they opened, I received a text back from the Office Manager Erin, with his availability. Impressive... two hours later at his office, I was welcomed warmly and introduced to Dutch. He was personable, knowledgable and gave me reasonable advice without being pushy or impatient. As I am a customer facing professional myself, I appreciated his humble yet direct demeanor. Buying Insurance isn't fun, but he made it painless. The office is attractive and I loved how his computer monitor was a huge screen on the wall so I could see everything he was doing. At one point we needed the address for my Home Owners Association. He took the time to google it so everything was complete. Needless to say I have made my switch (back) to State Farm and look forward to years of doing business with Dutch Van Rossum."
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Jennifer Van Tichelt

June 10, 2024

5  out of  5 rating by Jennifer Van Tichelt
"Alma from this office has provided my mother and I 5 star service. She is very prompt with replying when my mother's a/c went out and was very patient with my mom."
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Janet Brockmann

April 1, 2024

5  out of  5 rating by Janet Brockmann
"Always great customer service..friendly...helpful and efficient. Thanks Erin Campo and team.👍😊"
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Farry Hafeez

March 21, 2024

5  out of  5 rating by Farry Hafeez
"Miss Erin was very helpful and excellent, in explaining me the details, of the policy.she did a good job."
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Jodie Morell

March 19, 2024

5  out of  5 rating by Jodie Morell
"Worked with Erin at this agency and she made switching from a different company seamless. And they saved me a Ton of money getting me more coverage! I was so impressed with how easy it was and how friendly she was, while explaining everything. Would highly recommend this agency to all!"
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Brett Rogers

March 16, 2024

5  out of  5 rating by Brett Rogers
"Dutch helped me lower my insurance costs while not sacrificing the quality of my coverage. He was down to earth and easy to work with. Dutch has my recommendation for anyone looking to improve their insurance situation."
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Al

February 20, 2024

5  out of  5 rating by Al
"Top notch agency with great staff!!! Would highly recommend."
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Samantha Fluck

February 20, 2024

5  out of  5 rating by Samantha Fluck
"Alma was absolutely amazing! I had a stressful situation with my car insurance after moving states and she took care of it all and made me so at ease with it all. Glad I found them!"
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Umair Ibrar

January 17, 2024

5  out of  5 rating by Umair Ibrar
"Alma has been great to work with! She has been following up with me every few months to check if she can beat my current quote with Geico. Today she did. Thank you again Alma!"
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Drew Baldacci

November 18, 2023

5  out of  5 rating by Drew Baldacci
"Dutch Van Rossum has been a terrific State Farm agent for our family for more than a decade. His team is consistently helpful, responsive, and thorough. I can't say enough positive things about having had the opportunity to work with Dutch, Erin, Robyn, and the whole team."
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Sarolta Nikolai

October 31, 2023

5  out of  5 rating by Sarolta Nikolai
"We LOVE Erin! She is the best! Always helpful, always responsive, really taking care of her clients the best way."
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William Lloyd

September 1, 2023

5  out of  5 rating by William Lloyd
"Brooke was extremely helpful for a recent policy inquiry. She has a professional, customer centered and friendly demeanor. She got back to me quickly regarding my inquiry. Her follow up was very impressive."
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Tyler Faivre

August 30, 2023

5  out of  5 rating by Tyler Faivre
"Having been a customer for 9 years now, I can confidently say that Dutch's team is absolutely fantastic to work with. True to their motto, the team truly does act as a "good neighbor" and they deliver a level of customer service and personal attention unmatched by any other insurance company I've worked with. Shout out to Alma for always following through on my questions and for being delightful to work with!"
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Len D.

August 30, 2023

5  out of  5 rating by Len D.
"When I had called the office Alma took my call. What a joy it was talking to her. She was knowledgeable, helpful and a delightful person to work with. She took customer service to a whole new level. Thanks Alma!"
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Michael Ponticelli

August 22, 2023

5  out of  5 rating by Michael Ponticelli
"Best Customer Service! I needed help Insurance Verification and Alma and Erin went above and beyond to help when I came into the office. I am so glad they are are agency."
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Rick Fogle

July 31, 2023

5  out of  5 rating by Rick Fogle
"Erin Campo the office manager at Dutch Van Rossum Ins Agcy did an excellent job in setting me up with auto and home owners insurance. She made the transition from my old insurance to the new insurance seamless and look forward to working with her in the future. Erin was able to reduce my premiums with better coverage than I had previously. I will be recommending this agent to family and friends."
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Mary

July 18, 2023

5  out of  5 rating by Mary
"I wish I could give 10 stars for Brooke! Shopping for Auto and Homeowner’s Insurance can be a real pain! But Brooke was wonderful during the whole process- she was professional, knowledgeable, patient and an all around a joy to work with…"
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Judy G

June 29, 2023

5  out of  5 rating by Judy G
"The entire process from receiving a quote to activating our policies was very smooth. Erin C is very professional and a pleasure to work with."
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Elizabeth Cyphert

June 8, 2023

5  out of  5 rating by Elizabeth Cyphert
"Brooke was great to work with! She answered all of our questions and ensured we had the right coverage for our family. The quote process was very easy and painless. Highly recommend this agency!"
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Kenneth Madsen

June 5, 2023

5  out of  5 rating by Kenneth Madsen
"Brooke made the entire process fast and enjoyable! She is very knowledgeable and personable… She was able to save us quite a bit of money switching from another insurance company."
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Kenneth Madsen

June 5, 2023

5  out of  5 rating by Kenneth Madsen
"Brooke made the entire process fast and enjoyable! She is very knowledgeable and personable… She was able to save us quite a bit of money switching from another insurance company."
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Iggy Ladden

May 31, 2023

5  out of  5 rating by Iggy Ladden
"Ryan McGran was a pleasure to work with - he handled our application with much greater ease, efficiency and responsiveness than I experienced from the five other agents and spoke with previously."