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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

William Lloyd

September 1, 2023

5  out of  5 rating by William Lloyd
"Brooke was extremely helpful for a recent policy inquiry. She has a professional, customer centered and friendly demeanor. She got back to me quickly regarding my inquiry. Her follow up was very impressive."

Tyler Faivre

August 30, 2023

5  out of  5 rating by Tyler Faivre
"Having been a customer for 9 years now, I can confidently say that Dutch's team is absolutely fantastic to work with. True to their motto, the team truly does act as a "good neighbor" and they deliver a level of customer service and personal attention unmatched by any other insurance company I've worked with. Shout out to Alma for always following through on my questions and for being delightful to work with!"

Len D.

August 30, 2023

5  out of  5 rating by Len D.
"When I had called the office Alma took my call. What a joy it was talking to her. She was knowledgeable, helpful and a delightful person to work with. She took customer service to a whole new level. Thanks Alma!"

Michael Ponticelli

August 22, 2023

5  out of  5 rating by Michael Ponticelli
"Best Customer Service! I needed help Insurance Verification and Alma and Erin went above and beyond to help when I came into the office. I am so glad they are are agency."

CJ Zabat

August 12, 2023

1  out of  5 rating by CJ Zabat
"The State Farm dudes are set on making a quick buck and towing in their parking lot at 11 pm on a Friday night so I don’t super trust this place to do have their customers’ best interests at heart"

Rick Fogle

July 31, 2023

5  out of  5 rating by Rick Fogle
"Erin Campo the office manager at Dutch Van Rossum Ins Agcy did an excellent job in setting me up with auto and home owners insurance. She made the transition from my old insurance to the new insurance seamless and look forward to working with her in the future. Erin was able to reduce my premiums with better coverage than I had previously. I will be recommending this agent to family and friends."

Mary

July 18, 2023

5  out of  5 rating by Mary
"I wish I could give 10 stars for Brooke! Shopping for Auto and Homeowner’s Insurance can be a real pain! But Brooke was wonderful during the whole process- she was professional, knowledgeable, patient and an all around a joy to work with…"

Judy G

June 29, 2023

5  out of  5 rating by Judy G
"The entire process from receiving a quote to activating our policies was very smooth. Erin C is very professional and a pleasure to work with."

Elizabeth Cyphert

June 8, 2023

5  out of  5 rating by Elizabeth Cyphert
"Brooke was great to work with! She answered all of our questions and ensured we had the right coverage for our family. The quote process was very easy and painless. Highly recommend this agency!"

Kenneth Madsen

June 5, 2023

5  out of  5 rating by Kenneth Madsen
"Brooke made the entire process fast and enjoyable! She is very knowledgeable and personable… She was able to save us quite a bit of money switching from another insurance company."

Iggy Ladden

May 31, 2023

5  out of  5 rating by Iggy Ladden
"Ryan McGran was a pleasure to work with - he handled our application with much greater ease, efficiency and responsiveness than I experienced from the five other agents and spoke with previously."

Beckie H

May 25, 2023

5  out of  5 rating by Beckie H
"Alma is very professional and helpful. Thank you."

Olga Castanon

May 24, 2023

5  out of  5 rating by Olga Castanon
"(Translated by Google) Good afternoon! I want to thank the Dutch Van Rossum team, especially Alma Aguilar. Thank you Alma for answering each and every one of my doubts and questions, thank you for helping me better understand each procedure. I am really glad that someone who speaks my language is so helpful and always ready to help with anything. Thank you very much, blessings. (Original) Buenas tardes! Quiero agradecer al equipo de Dutch Van Rossum, en especial a Alma Aguilar. Gracias Alma por responder a todas y cada una de mis dudas y preguntas, gracias por ayudarme a entender mejor cada procedimiento. De verdad me alegra mucho que alguien que habla mi idioma sea tan servicial y siempre lista para ayudar en cualquier cosa. Mil gracias, bendiciones."

Rula Househ

May 15, 2023

5  out of  5 rating by Rula Househ
"I started working with State Farm today and I already love it! Beside the good deal I had. Alma was super helpful and a very nice and finished the process really quick! Thank you!"

Darshan Patel

April 12, 2023

5  out of  5 rating by Darshan Patel
"I worked with Agent Alma and she was amazing and kind to take care of my insurance issue and solved it immediately. Thank you for the help again Alma!"

Ibrahim Said

April 8, 2023

5  out of  5 rating by Ibrahim Said
"Dutch is a kind man who always steps out of his office to shake my hand and greet me. I recently visited his new location in Bartlett across from the train station and was very impressed with the building inside and out. Special thanks to his staff who always there ready to assist me."

Marisol Sandoval

March 25, 2023

5  out of  5 rating by Marisol Sandoval
"This office has been so great with looking into all my policies and making sure they are correctly quoted. I recommend Dutch indeed thank you again"

Hailey Shuffield

March 24, 2023

5  out of  5 rating by Hailey Shuffield
"I have been working with Dutch’s office for a year now and I absolutely love the staff and how welcoming and sweet they are when I call ! Dutch is amazing to work with and really cares about his customers and always so caring."

Alma Aguilar

March 11, 2023

5  out of  5 rating by Alma Aguilar
"Best team ever!!!!"

Thomas Sekula

March 8, 2023

5  out of  5 rating by Thomas Sekula
"This state farm agent is great. The staff is extremely helpful the few times I been there. Recently Alma helped me get life insurance and wow what a great easy friendly experience that was. Super easy and great rates. I recommend using Dutch Van Rossum in Bartlett IL and ASK FOR ALMA !!!!!!"

Michelle Wietzman

March 7, 2023

5  out of  5 rating by Michelle Wietzman
"When I lived in Schaumburg, I was a long time client of Mr.Van Rossum and State Farm. When I moved to the country, I went looking for prices locally. Didn't find anything. Then I'm sorry to say, I put it aside for awhile. Then out of the blue, I received a call from Brooke. Wondering we're I've been. We talked and, realized what was I doing without insurance. Brooke was easy to talk to, also my concerns. Found a great policy. Easy payment plan. I'm a customer for life with wonderful people. Thanks Brooke!"

Valerie Sands

February 27, 2023

5  out of  5 rating by Valerie Sands
"GREAT customer service!"

NILO YPIL

February 24, 2023

5  out of  5 rating by NILO YPIL
"I received excellent services from State Farm Bartlett's Erin & Dutch V. Rossum. Keep up the good work!"

Shannon Rottman

February 21, 2023

5  out of  5 rating by Shannon Rottman
"Any time I have question regarding my policy Erin is always quick to respond and get my questions answered. She was also able to get quotes to my boyfriend for his car and house with much better coverage for only a little more than he's paying now. Highly recommended Dutch & Erin!!"
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39th Ave & Ruby Stone St Productions

February 21, 2023

5  out of  5 rating by 39th Ave & Ruby Stone St Productions
"My experience with State Farm is amazing. I’ve have learned a lot from Alma & Dutch. Alma always finds away to make my life easier with the Auto and life policies."